Simple and secure payment handling.
HeyCentric’s easy to use payment system allows organisations to manage regular payments in a multitude of ways, including online web payments, automated telephony payments, ‘in person’ payments and agent assisted telephone payments.
This powerful suite of payment handling modules all feed into an optional Income Management component. This provides a highly effective overview of an organisation’s cash position and assists both tactical and strategic decision making by giving a real-time view of the cash position at any given time. This combination of PCI DSS, PA-DSS and P2PE assured payment solutions combined with an industry leading back-office income management system is why organisations choose to use the power of HeyCentric.
Permanently changing the payment landscape.
The expert team at HeyCentric — including business analysts, software developers, engineers, and project managers — has drawn on its extensive experience in payment and digital solutions to develop a long-overdue product. The result is a powerful payment provision and income management solution that meets the complex needs of business users while remaining intuitive and flexible for customers and citizens. Crucially, it is delivered within a clearly defined budget, ensuring that vital financial resources are maximised to support frontline services for local communities and businesses.
HeyCentric’s ‘public sector first’ approach means that every Local Authority using the platform does so with confidence, knowing it has been specifically designed around their unique requirements. Moreover, all future enhancements are driven by direct feedback from the public sector user community, citizens and stakeholders with significant expertise in credit control and managing diverse income streams. This ensures that the solution continues to evolve in line with the real-world needs of those who rely on it most.
Getting back to the work that matters
Here are just some of HeyCentric’s simple, intuitive modules for IncomeManager, allowing your teams to start reclaiming lost time and productivity. Make payment and reconciliation headaches disappear with our powerful income management services
Telephony
More ways to pay means fewer missed payments. Take payments any time of day or night with our secure agent-assisted or fully automated telephony solutions
ETL
Extract, Transform and Load (ETL) is included as standard. It automates time-consuming allocation tasks and gets income instantly into your finance platform
Allocations
Allocations, Refunds & Reversals are simple to set up automations for recurring income, offering easy refund and reversal processes to any organisation and their internal teams
Pay by Link
Payments are made faster and easier with secure links delivered by email or SMS, offering exceptional flexibility to both staff and citizens / customers alike
Recurring Card
Payments
Quickly and easily specify a payment amount and frequency that works for everyone, minimising admin for all involved
Web Portal
Payments
Offering secure and safe online payment solutions with detailed transaction query screens and rich functionality for users
Advanced Payment Wallets
This allows citizens and customers to make swift and secure payments using Apple Pay and Google Pay Payment Wallets
Webhook
Connectivity
HeyCentric’s Webhooks allow real-time visibility across every transaction, simplifying communication between systems
What are the core values of HeyCentric?
HeyCentric will continue to be extremely disruptive in a marketplace that is traditionally dominated by a limited number of solutions that are based on legacy technology / pricing models. The public sector (and Local Authorities in particular) have been underserved by such solutions, which is why the core driver for HeyCentric’s suite of products and services is to offer the best possible software with the best possible interface at the most competitive price point.
All the latest news from HeyCentric.
See the HeyCentric leadership team’s latest industry and product information.
Income Management – The Technical Landscape is Changing
Cloud computing, EDGE computing, big data and all the other trends in the world of interconnected systems are finally starting to become the default position for public sector organisations with an increasing number finally adopting ...
The Evolution of Income Management with the Public Sector
The income management market in the UK Public Sector is dominated by a few key players that have typically derived their market dominance from delivering solutions with strong links to the long established solutions ...
The Income Management / Payment Solution Landscape
The HeyCentric team have been working with Local Authorities and other customers using Income Management solutions for 20 years and have seen a significant number of changes throughout that journey. The digital revolution has ...
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