The Growing Expectations Gap in Local Authority Payments Your residents use Apple Pay at coffee shops, manage their banking on mobile apps, and expect instant confirmation for every transaction. Then they visit your website ...

Why Yesterday’s Data Holds Finance Teams Back By the time most local authorities close their books each month, the data is already historic. Decisions get made based on week-old information. Forecasts rely on patterns ...

Why Legacy Systems Hold Local Authorities Back For decades, local authorities have made do with income management systems that weren't designed for them. Built on legacy technology with inflexible pricing models, these solutions force ...

Cloud computing, EDGE computing, big data and all the other trends in the world of interconnected systems are finally starting to become the default position for public sector organisations with an increasing number finally adopting ...

The income management market in the UK Public Sector is dominated by a few key players that have typically derived their market dominance from delivering solutions with strong links to the long established solutions ...

The HeyCentric team have been working with Local Authorities and other customers using Income Management solutions for 20 years and have seen a significant number of changes throughout that journey. The digital revolution has ...